Trisha Regan - Good Business Management Requires Good Leadership Skills

When directing a team or a crew of people, a manager is required to possess some knowledge of psychology and they need to utilize this knowledge. They will need to understand their employee's needs and desires in order to keep the job satisfaction at a high level. When employees are dissatisfied with their job or unhappy with their supervisors, they will not perform to the best of their ability.

It is important for leaders of teams to listen to their crew. The members of the team were chosen to perform specific roles. They were probably chosen because they had special skills or qualifications that allowed them to earn their position. When there is confusion in a team or on a crew about who is in charge, what duties should be performed or questions about any other aspect of the business, there will not be smooth functioning. In fact, chaos is likely if there is any confusion involved in business.

 

Leaders and managers should possess the skills to speak clearly and make themselves understood by all members of their team. They are there to encourage, motivate and direct. Managers will also help train new employees or will delegate the responsibilities of training to other knowledgeable crew members. They should still always be available to answer any questions their employees might have in order to be successful.

 

Two qualities should be required of all managers. That is the ability to speak clearly and the ability to actively listen. Actively listening means not only hearing what an employee is saying but also acting on those words, taking into account the employees opinion and making changes or corrections.

 

Managers may have to create, organize and implement plans of action to make necessary changes within the business atmosphere. This is where their skills and training in planning and leading a team will come in handy. They will need to spot special abilities among their crew members so that they know who will do what job the best. They need to monitor all progress that is made as it is made.

 

Managers are responsible for spotting obstacles that employees might face in any plan. They will enlist the help of the whole team to set up contingency plans, thinking ahead about any mishaps that might happen. They will also need to resolve any personal conflicts that might arise among the members of the team or crew.

 

Business management is not for people who are not willing to put themselves out there on the front line and in the trenches and direct other people. Managers must be leaders, outgoing, cooperative, intelligent and friendly. They need to encourage and motivate their crew to get the job done by the deadline. They need to be able to resolve any differences among the team members and make sure that everyone is using their talents to reach a common goal.